About Helix
At Helix, we do property management differently. Based in the South West, we specialise in residential lettings and block management, offering a modern, proactive service built around clarity, care, and consistency.
We’re not a traditional high street agency. We’re local experts with a forward-thinking approach—combining smart systems, strong compliance, and personal attention to detail.
We believe in:
Clear communication – No jargon. No chasing. Just straight answers when you need them.
Reliable service – Every property managed as if it were our own.
Long-term thinking – We build lasting relationships by doing things right, not rushing for short-term gain.
We’re committed to raising standards in the industry. That’s why we’re members of Propertymark and TPI, use regulated client accounts, and invest in proper training—not just for compliance, but because we care.
If you’re looking for a management company that’s easy to reach, easy to trust, and hard to outgrow, we’d love to speak with you.
Hello!
Vision
To become the most trusted property management company in Somerset—delivering outstanding property services, with a reputation for reliability, integrity, and professionalism.
Mission
To simplify property ownership by combining personal service with professional standards—offering landlords and leaseholders peace of mind through efficient, localised property management
Values
1. Responsiveness
We answer promptly and communicate clearly—no delays, no silence.
2. Reliability
We keep our promises, follow through on commitments, and always deliver.
3. Ownership
We take full responsibility for every property and decision—confident, accountable, and in control.
What We Offer…
LETTINGS
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• 75% of first month’s rent (minimum fee £500)
• Marketing, professional photos, and tenant sourcing
• Accompanied viewings
• Referencing and Right to Rent checks
• Tenancy agreement & deposit protection
• Utility and council tax notifications
• Move-in pack and rent setup
• No ongoing management -
8% of monthly rent
• All Let Only services included
• Rent collection + monthly/annual statements
• Arrears chasing and compliance tracking
• Deposit protection (if not already registered)
• One annual inspection with report
• Tenancy renewal and Section 13 service
• No maintenance handling or tenant contact outside of rent/admin -
15% of monthly rent
• All Essentials services included
• Full maintenance handling via Fixflo
• 2 inspections per year
• All tenant contact, queries and disputes resolved. Landlord advice on-demand
• Legal notices (S21/S8 etc)
• Contractor management
• Check-out, deposit negotiation & remedials
• HMRC NRL admin for overseas landlords
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Annual inspection of buildings and estates
Creation / updating of a Planned & Preventative Maintenance Plan (PPM)
Advice on recommended works from inspections and PPM
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All Inspection Package contents, plus:
Creation of compliance plan
Co-ordinating works including contractor and tenant liaison
Instructing contractors to complete works relating to compliance and reactive repairs
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All Maintenance & Compliance Package contents, plus:
Full suite of management, as hands-off for you as possible
Dealing with lease matters including LPE1
Full budgeting and accounting
Resolving leaseholder queries and disputes
Ensuring management of the block is kept in line with evolving legislation
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From £395
Resolve non-compliance, arrears, or tenancy issues
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From £95/per hour, or £195 fixed fee
Advice on tenancy issues, lease issues, HMOs, compliance, structures, unique circumstances and situations
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Portfolio Review & Strategy
£195
Performance, compliance, and investment advice
Property Condition Check
£195
Whole-building inspection with summary report
Refurb Project Management
10% of cost (min £500)
Manage works, quotes, access, sign-off
Rent Review
£60
Market appraisal, notice service
Individual Requests
If you require any service not listed, please feel free to contact us to see how we can help